Glemco - Company Policies

Privacy Policy of Glemco, Inc

Glemco, Inc. operates the www.glemco.com website, which provides the SERVICE. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Glemco website. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.glemco.com, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template and the Privacy Policy Generator from TermsFeed  plus the Refund Policy Template.

Information Collection and Use – For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data – We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies – Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers – We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security – We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites – Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy – Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy – We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us – If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Glemco, Inc. Limited Warranty And Disclaimer

The following terms of this Limited Warranty govern, except to the extent there is a separate signed agreement between Customer and Glemco with a different limited warranty. To the extent of a conflict, the order of precedence will be: (a) the signed agreement, and (b) this Limited Warranty.

Limited Warranty: Glemco, Inc. (“Glemco”) warrants to the original user of the Product (“Customer”) that upon shipment from Glemco’s plant, the Product (a) will be free from defects in material and workmanship under normal use, (b) will be free from material design defects, and (c) will materially conform to applicable specifications in effect at the time the Product was manufactured. Any Product warranty claim must be made by Customer within one year of Product receipt (“Warranty Period”) in order for Customer to be eligible for any remedy under this Limited Warranty. Any updates or upgrades made to a Product by Glemco will not apply retroactively to any Products previously manufactured by Glemco. This limited warranty only extends to Customer and is not transferable or assignable without Glemco’s prior express written consent, and any attempt to do so is void. Customer’s sole and exclusive remedy and the entire liability of Glemco and its suppliers under this limited warranty will be, at Glemco’s sole option and expense, either repair or replacement of the Product within the Warranty Period, with each remedy subject to Customer returning the affected Product to Glemco and complying with each of the following requirements: (i) the Product freight and insurance must be prepaid, (ii) Customer must comply with Glemco’s then-current Return Material Authorization (RMA) process, and (iii) the Product must be accompanied by documentation evidencing the original labeling including lot traceability information for the Product. Warranty service can be requested through [email protected] or by calling 1-800-621-9598 to obtain an RMA number and shipping instructions. Glemco replacement parts used in Product replacement or repair may be new or equivalent to new, and Glemco may replace a Product with an equivalent or better Product model. For Products for which no defect is found, for which there is no documentation evidencing the original labeling including lot traceability information for the Product, or that do not otherwise fall under this Limited Warranty, such Products will be repaired or replaced by Glemco at Customer’s discretion, cost and expense with all freight paid by Customer.

Restrictions: This Limited Warranty does not apply if the Product: (a) has been altered, except by Glemco or its authorized representative, (b) has not been properly installed, operated, repaired, or maintained, (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident, (d) is not returned accompanied by documentation evidencing the original labeling including lot traceability information for the Product; or (e) is sold for beta, evaluation, testing or demonstration purposes. In addition, Glemco makes no warranty with respect to any of the following: (i) Products whose external housing or cover has been opened, (ii) Products which have had their serial numbers or date of manufacture removed or altered, (iii) accessories or expendable items, or (iv) with respect to defects related to Customer’s products, specifications, negligence, errors, actions, inactions, or third party products. Glemco does not authorize any other person or entity to offer any warranty or to assume any obligation on Glemco’s behalf.

Disclaimer Of Warranty: EXCEPT AS SPECIFIED IN THIS LIMITED WARRANTY, THE PRODUCT IS PROVIDED “AS IS” AND ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INTERFERENCE, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY GLEMCO AND ITS SUPPLIERS. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY. THIS WARRANTY GIVES CUSTOMER SPECIFIC LEGAL RIGHTS, AND CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. This disclaimer and exclusion will apply even if the express warranty above fails of its essential purpose.

Disclaimer of Liabilities: REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE OR OTHERWISE, IN NO EVENT WILL GLEMCO OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE, PROFIT, OR LOST OR DAMAGED DATA, BUSINESS INTERRUPTION, LOSS OF CAPITAL, COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY OR WHETHER ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCT AND EVEN IF GLEMCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event will Glemco’s or its suppliers’ liability to Customer, whether in contract, tort (including negligence), breach of warranty, or otherwise, exceed the price paid by Customer for the Product that gave rise to the claim. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.

Customer agrees that the limitations of liability and disclaimers set forth herein will apply regardless of whether Customer has accepted the Product or any other product or services delivered by Glemco. Customer acknowledges and agrees that Glemco has set its prices and entered into this Limited Warranty in reliance upon the disclaimers of warranty and the limitations of liability set forth herein, that the same reflect an allocation of risk between the parties (including the risk that a contract remedy may fail of its essential purpose and cause consequential loss), and that the same form an essential basis of the bargain between the parties.

This Limited Warranty will be governed by and construed in accordance with the laws of the State of Texas and the United States, without reference to choice of law principles. The United Nations Convention on Contracts for the International Sale of Goods will not apply to this Limited Warranty. If any portion hereof is found to be void or unenforceable, the remaining provisions of this Limited Warranty will remain in full force and effect. Except as expressly provided herein, this Limited Warranty constitutes the entire agreement between the parties with respect to the subject matter herein and supersedes (except as set forth in the order of precedence paragraph set forth at the beginning of this Limited Warranty) any conflicting or additional terms contained in any purchase order or elsewhere, all of which terms are excluded. This Limited Warranty has been written in the English language, and the English version will govern.

Trademark Notice. Copyright © 2021 Glemco, Inc. All rights reserved. Glemco™ is a trademark of Glemco, Inc. All other trademarks mentioned in this document or on Glemco’s web site are the property of their respective owners.

Our Commitment to Global Corporate Citizenship

 The Dodd-Frank Wall Street Reform and Consumer Protection Act was signed into U.S. federal law on July 21, 2010. Section 1502 of the Act defines the reporting obligations for companies that are publicly traded in the US and are governed by the Securities & Exchange Commission (SEC). Section 1502 requires companies that make products for which 3TG minerals (tantalum, tin, tungsten and gold) are necessary to the functionality or production of that product to assess their supply chains and publicly report on the source of these minerals if they are sourced from the Democratic Republic of Congo (DRC) or adjoining country or if they are from recycled or scrap sources.

Glemco, Inc. is a privately held company and thereby not required to file reports with the SEC in compliance with Section 1502 of the Dodd-Frank Act. While we are exempt from this requirement, we do manufacture products from these materials and for companies that are bound by the SEC requirements regarding Conflict Minerals. Therefore, we require that our suppliers be in compliance with the Dodd-Frank Act concerning the Conflict Minerals Tungsten, Tantalum, Gold, and Tin.